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Website Montpelier Family Dentistry
A person to join our team must be a friendly, outgoing individual and able to make our patients feel warm and welcome as soon as they walk through the door. We are a family run and owned (father-daughter) Private Practice seeking to add an energetic team-oriented front desk personnel to our growing team! A Front Office team member is an important role in our office. This person is the first point of contact for our guests, the face of our office, and thus the most influential to overall patient experience.
Job Duties and Requirements:
Provide excellent customer service to all patients.
Serve as initial point of contact for all patients
Monitor the schedule and maintain smooth patient flow
Complete all appointment confirmations in a timely manner and adjust the schedule accordingly
Ensure all patient paperwork is complete and correct
Verify that all new and returning patient information is documented properly and up to date
Answer all incoming calls and handle all inquiries and needs
Be comfortable making calls to patients and handling inquiries over the phone from patients
Maintain office environment and uphold the offices quality standards
Education and Background Requirements: High School diploma or equivalent. Familiarity with dental terminology 6 months of dental office experience Dental software (Eaglesoft preferred) experience is A PLUS. Compensation will commensurate with experience.