The Nationwide Dental Staffing Job Board

Office Manager of Dentistry

  • Full time
  • Boston

Website Fenway Health


The Office Manager of Dentistry provides hands-on management in support of the Dentistry Department.

Representative Duties: (Includes but is not limited to)

Oversee the administrative management of the Dentistry unit

  • Develop, implement and monitor operational policies, systems and procedures (e.g. scheduling, purchasing, patient registration, workflow) in the relevant clinical areas; ensure that systems are integrated with Fenway policies and procedures
  • Ensure that systems that support provider staffing (e.g. clerical support, nursing, medical records) are well coordinated with provider efforts
  • Become knowledgeable regarding relevant JCAHO and other certification and operational requirements and regulations, and implement procedures to ensure such requirements are consistently met
  • Develop process to oversee inventory of supplies and ensure their availability
  • Become knowledgeable regarding the specifics of dental supplies and instruments; make recommendations regarding review of and purchase of supplies and equipment

Ensure optimum contribution of the Dentistry unit

  • Analyze provider productivity and make recommendations to increase efficiency
  • Participate in efforts to increase patient population for dental services
  • Responsible for credentialing new/existing providers to insurances
  • Process department purchase order forms
  • In collaboration with the Director of Quality Improvement, establish quality measurements and carry out quality improvement activities
  • Assist in evaluating operational needs and provide recommendations to improve overall operational efficiency
  • Become and remain knowledgeable about regulations regarding the provision of dental services
  • Monitor productivity of clinic as relates to budget, patient flow etc.
  • Participate in efforts to monitor the patient experience in order to enhance the quality of care and patient satisfaction

Manage and monitor the Dentistry budget

  • Assist with the preparation of annual Dentistry budget
  • Monitor departmental fiscal activity, assuring that expenses are within guidelines; alert the Chief Operations Officer when expenses exceed projections
  • Monitor clinic productivity as relates to budget, fiscal projection, growth projections, patient flow etc.
  • Prepare a variety of budget and productivity reports.
  • Become knowledgeable regarding dental billing procedures and special billing issues; perform and/or oversee the Accounts Receivable function


Fenway Health offers competitive salaries and an excellent benefits package; including comprehensive medical and dental insurance plans, and a retirement plan with employer match. We also provide an 11 paid holidays and 3 weeks of paid vacation for new staff and more.

We strongly encourage LGBTQ-identified persons, people of color, and others from historically underrepresented communities to apply.


  • Minimum of Bachelor’s Degree
  • 2-4 years management experience
  • Previous experience working in a dental environment strongly preferred
  • Experience with scheduling and budget preparation
  • Ability to develop and maintain operational systems
  • Previous successful supervisory experience
  • Knowledge of principles related to quality improvement
  • Demonstrated computer skills (e.g. Microsoft Word, Excel and Outlook)
  • Ability to work independently and collaboratively while maintaining confidentiality
  • Experience working with an ethnically, culturally, and racially diverse work staff preferred
  • Ability to work harmoniously with diverse groups of individuals required
  • Ability to work collaboratively with the Clinical Dental Director

Before applying for this position you need to submit your online resume. Click the button below to continue.

Resources For Dental Professionals and Practices

Resources For Dental Patients