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Systems Save Time and Money

April 22nd, 2018

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By Dr. Deborah Marynak

If you ask the average individual, they’d probably be surprised to hear a Dental Practice referred to as a business. I remember a situation when a patient with an extensive treatment plan, ready to begin treatment, but refused to sign the treatment plan and the financial arrangements. In fact, she was [...]

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And Your Expectations Are?

April 22nd, 2018

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By Dr. Deborah Marynak

About a year ago I got a call from a colleague practicing in the Midwest. She was beside herself as the Office Manager and the Clinical Team were at odds and she didn’t know what to do. “The negative energy in the office is palpable” and she was at a complete [...]

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Patient Retention: Will They Come Back?

April 20th, 2018

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By Dr. Deborah Marynak

I read an interesting article about Harvard social psychologist Amy Cuddy who stated that “people size you up in seconds.” In her book “Presence”, Amy Cuddy says people immediately ask two questions:

Can I trust you and can I respect you? Psychologists refer to these questions as a measure of warmth [...]

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You’re A Team Even If You Don’t Like Her

April 18th, 2018

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By Dr. Deborah Marynak

The American Heritage Dictionary defines a Team as “a group of players on the same side” and “any group organized to work together”. I believe the key words here are “on the same side” and “to work together”. In Dentistry, many professionals refer to their employees as their “Staff”; I prefer [...]

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Discussing The Dangers Of Tobacco ~ The Smoke Cessation Conversation

April 17th, 2018

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By Dr. Deborah Marynak

Dentists and Dental Hygienists have a responsibility to care for the oral health of their patients, which is why it’s so essential to recommend patients stop using tobacco products. This includes informing patients about the health risks of smoking and tobacco use, as well as informing patients of the benefits of [...]

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Are You Wowing Them With Your New Patient Exam?

April 16th, 2018

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By Dr. Deborah Marynak

I remember when I was right out of dental school and working my first job. My boss prepped a lot of crowns on a lot of people and seemed to make a lot of money. It was what we were taught in school: fillings, crowns, bridges, dentures and partials. We tend [...]

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The Best Employees are Mentally Strong

April 15th, 2018

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By Dr. Deborah Marynak

When I look back on my journey from Dental Technician to Dental Hygienist, then on to Dentist and Practice Owner, I recall the naysayers that said the journey would never culminate. Others, including a Dentist Boss told me I “wasn’t Dental School material” and another moaned when she reminded me “how [...]

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Plan Ahead For Temporary Staffing

April 14th, 2018

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By Dr. Deborah Marynak

You’ve done it all, hired the consultant, developed a financial plan for daily, weekly and monthly productivity and then here comes flu season. Your hygiene department was right on point to produce the planned treatment and now your hygienist is sick. So what does that mean? I guess that depends on [...]

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Avoid the Malpractice Claim

April 12th, 2018

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By Dr. Deborah Marynak

I’ve seen many well intended friends in dentistry come under scrutiny by attorneys and dental boards because of their lack of proper documentation. In their defense, I felt that in many instances, the education I received in record keeping was lacking. I recall asking many instructors questions regarding the soaping technique [...]

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Can You Nail The Interview?

April 10th, 2018

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By Dr. Deborah Marynak

A good first impression can improve your career — and you have just five minutes to make one in a job interview. That’s how long it takes half of hiring managers to figure out whether a job candidate would be a good fit for a position, according to a recent CareerBuilder [...]

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