In owning a Dental Practice, there’s a high probability that at some point in your career, you’ll have to let someone go. Firing a Dental Employee for one reason or another, can cut a cancer out of a practice and cause the remainder of the Team to blossom. Sometimes, it’s the best thing you can do for an individual, especially when it’s well overdue. After much research, I’ve found the five most common reasons Dental Employees lose their jobs.
You may have hired a bright penny, but over time and for whatever reason, they’re not so bright anymore. I had a great assistant once, but when she got engaged everything changed. She spent most of her time on the job taking care of wedding plans. She simply stopped doing her job and her work load fell on others. The entire staff told me they’d quit if I didn’t let her go. I had to fire her.
Over time, most all aspects of an individual’s personality will come to the surface. Whether it is passive-aggressive (a consultant told me you never want one of these in your office), bossy, dishonest, overly insecure or controlling, problems will surface. We all have our quirks, but these personality types will cause unnecessary stress. You’ll find yourself dreading the workday when these troublesome personalities invade your practice like a cancer.
Dentistry is a business based on a time sensitive schedule. When an employee is late or frequently calls in sick, extra work falls on everyone else to stay on schedule.
4. Questioning the Doctor
A seasoned Dental Hygienist or Assistant knows a lot about Dentistry, but they don’t know as much as the Doctor does. It is inappropriate to question the Dentist… especially in front of other Team members or patients. If you find yourself wanting to question the Doctor, it’s time to find a new job.
This is a problem that occurs more than you’d think. Dental Economics tells us that the average monetary loss is $104,585 over an average period of 23 months. Dental Economics went on the say “the monetary cost is secondary to the real cost – destroyed trust, time spent in discovery and recovery, shattered relationships, lost patients and revenue, bad press, and last, but certainly not least, health issues resulting from the ongoing stress.”
“Your greatest assets are your employees.
Invest more on those performing well.
Let the non- performers go.”
― Manoj Arora, From the Rat Race to Financial Freedom
Dr. Deborah Marynak is the owner of DentalStaffing.org, a dentist with over 30 years experience, and is committed to helping Dental Professionals find the right fit for both employees and employers. She also works with Dental Offices to help them streamline their clinical systems and teach Dental Teams how to effectively document to avoid risk.